Reference

Privacy Policy: What We Hold and Why

Your 8999bat account runs on a short list of details: your mobile number, the bKash, Nagad or Rocket reference behind a top-up, and the device you sign in from.

Mobile number and one-time code sign-inWallet reference only, never your PINCookie choices you switch yourselfAsk for a copy or a correction any time

See The Lobby Read FAQ

REACHING OUR TEAM

Ask Us About Your Details Directly

Privacy questions go to a real inbox, not a form that swallows them. Write in from the mobile number registered on your account, so we can match the request without asking you for extra proof, and say plainly what you want done. If the point is a transfer, name the wallet and the date. We answer in the language you wrote in and keep the thread open until the matter is settled.

Registered Mobile Line Write in from the number linked to your account so we can match the request without extra proof. Tell us what you need and we keep the thread open until it is resolved.

Wallet Reference Desk If a bKash, Nagad or Rocket record looks wrong, name the wallet and the date. We check our side of the transfer and tell you what the reference shows.

Copy, Correction or Closure One message is enough to start a data request. Ask for a copy of your details, a correction to your number, or closure of the account, and we confirm each step.

Read What We Store and Why We Store It

8999bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Whether you can open an account, and what we may lawfully hold about you, depends on your local law and eligible regions. We do not stretch that boundary, and we will not open an account for a region we cannot serve. Inside it, the data we

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collect is small and practical. To create your account we take your mobile number and send a one-time code; that number is how we recognise you at sign-in, and it is how support reaches you if a wallet transfer needs a second look. Payments leave a
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record we cannot avoid keeping. When you send money through bKash, Nagad or Rocket, or move funds by Bank Transfer, we store the transaction reference, the amount and the time so a wallet check can be traced later. We never ask for your wallet PIN, and
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we never store it, because the confirmation happens inside your own app and not on our pages. Activity records exist for a different reason: they let us answer a dispute honestly. That covers what you opened in the lobby, whether a BPL cricket market or a
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slot round such as Gates of Olympus, along with the device and browser you used. Those records are held only while they serve that purpose, then removed. We do not sell your details to outside list brokers. Sharing is limited to the payment and infrastructure partners
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needed to clear a transfer or keep the service running, and to a lawful request from a competent authority.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE DATA

Check the Controls on Your Own Data

Most privacy worries come down to four habits, and you can check each one yourself. Sign-in stays tied to your own SIM through a one-time code, so a sign-in from your phone in Dhaka and one from a shared computer both need that code. Cookies are split by purpose: the ones holding your session are needed, while measurement cookies can be switched off from the banner without breaking the lobby. Records tied to a wallet transfer stay while a dispute is still possible, then they go. Want a change made? Ask support and we log it against your number.

One-Time Code Sign-In Every sign-in to your account wallet starts with a code sent to your registered SIM, so a copied password on its own cannot reach your balance.

Cookies by Purpose Session cookies keep you signed in and are needed; measurement cookies are optional and can be switched off from the banner without losing your place in the lobby.

Retention That Ends Transaction records for bKash, Nagad and Rocket transfers stay only while a wallet check or dispute is still possible, and are cleared once that window closes.

Changes on Request Ask support to correct a number, close an account or send a copy of your details, and we record the request against your registered mobile for follow-up.

Privacy Questions You Might Ask Us

Short answers to the things people actually write in about. If your case is not here, message support from your registered number and we pick it up from there.

Your mobile number, a password and the wallet you plan to use, whether that is bKash, Nagad or Rocket. We confirm the number with a one-time code before the account goes live.

No. A bKash, Nagad or Rocket confirmation happens inside your own app, and our pages never ask for that PIN. Treat any message requesting one as an attempt to defraud you.

Yes. Message support from your registered number and ask for a copy. Once we have matched the request to your account, we send the sign-in records, wallet references and lobby activity we hold.

Anything linked to a wallet transfer is held while a payment query or dispute is still possible. Sign-in and device records are cleared at the point they stop serving that purpose.

You can. Ask support to close it; we settle any open wallet check first, then remove the details we are not obliged to hold for transaction records.

When we revise it, the new version appears on this page and a notice reaches your registered mobile before it takes effect, so you can read it and raise questions first.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Privacy Policy: What We Hold and Why

Ask Us About Your Details Directly

Check the Controls on Your Own Data

Privacy Questions You Might Ask Us

01 What details does the account opening need?

02 Will anyone ask for my wallet PIN or code?

03 Can I get a copy of the data you hold?

04 How long do you keep my records?

05 Can I close the account and have details removed?

06 Does this page change, and will I hear about it?

Privacy Policy

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